Customer Information Publications. Maintenance and Operations News. The Bombardier Maintenance and Operations News is a journal devoted to providing the dissemination of technical information on the Global Express, Challenger, and Learjet aircraft directly to all chiefs of maintenance and flight crews. It is published annually and is available on the CIC Support portion of this web site..
Maintenance and Operations news offers in-depth information on various areas including:. The Global Express, Challenger, and Learjet infoservice newsletters are published ten times a year. They provide information of a technical nature, as well as general news updates to operators, flight crews, and maintenance personnel. Other items of interest are incident reports from the field, information of a more urgent nature, up-to-date and late breaking news.
This publication is also available on CIC Support portion of this web site.. Operators Service and Support Personnel Booklets. The Operators Service and Support Personnel booklets are published with the mandate to provide the customer with all the necessary information required to enable him to identify the key personnel best suited to help him within the Bombardier business aircraft support organization.
These booklets also supply the customer with coordinates for the affiliated vendors and partners. Included in the booklets are contact names and listings covering the following items:. Operator Support Services Manual. This publication introduces the overall Bombardier business aircraft support organization and describes the core business functions of each service group. In the past, the OSSM was a stand-alone publication.
It is now a revisable publication that will be updated on a regular basis to provide the customer with current and accurate data. Supplier Support Publications. Customers who require this additional data may contact the parts and equipment suppliers directly, or identify the components for which suppliers' information is required to the Technical Publications and Information department.
User Comments. The Technical Publications department of Bombardier makes every effort to ensure the completeness and accuracy of all support and informational material. If a customer finds errors, omissions or procedures that are unclear in any of the maintenance publications, he should inform the User Comment UC group or complete a Squawk or Compliance sheet. All comments regarding Bombardier Global, Challenger and Learjet business aircraft publications issues will be researched and the appropriate corrective action taken.
A follow up with the customer will then ensue. This mission has seen us evolve from a distributor of predominantly paper-based manuals, to a leader in electronic and mobile manual solutions, from CD and DVD collections, to the SmartPubs viewer, SmartFix Plus Troubleshooting Tool, and Bombardier Flight Deck application.
Certified pilots, engineers, AME-certified technicians, and publications specialists form the team that creates the best publications in the industry. Staff members contribute regularly to the ATA working group committees. The browser provides a variety of features designed to help you find information with extraordinary speed and flexibility, such as: Scrolling gradually and sequentially through collections Moving quickly and non-sequentially from one part of a collection to another Searching for specific words or phrases Placing bookmarks, notes, etc.
Service Bulletins Bombardier Business Aircraft's service bulletins are used to inform operators of the following types of changes : Modifications to the aircraft, powerplant or equipment modifications that affect performance, improve reliability, increase safety of operation, provide improved economy or facilitate maintenance or operation. Substitution of one item with another superseding item when it is not complete special scheduling or record of accomplishment will be required.
Special checks required to maintain the aircraft, powerplant or equipment in safe operating condition, compromising of: 1. One-time check to detect a flaw or manufacturing error 2.
Special function checks of an urgent nature required to detect incipient failure or confirm continuing serviceability. These bulletins will be identified by the designation "Alert" and will be printed on blue paper.
Matters of extreme urgency with compliance recommended will be transmitted by fax followed by hardcopy mailing and posted on the CIC Support portion of this Web site.. More Adobe Reader Adobe Reader software is the global standard for electronic document sharing.
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